Terms of Service

These Terms of Service are between you or the organization you represent and Inwire AI, Inc., doing business as inwire.ai. If you use the services for an organization, you represent that you have authority to bind that organization. A signed order form, enterprise agreement, data processing addendum, business associate agreement, security addendum, or similar written contract controls where it conflicts with these terms for the covered services.

Inwire provides AI infrastructure, model operations, inference, routing, optimization, governance, evaluation, deployment, and managed services. You may use the services only in accordance with these terms, applicable documentation, customer configuration, usage limits, and applicable law.

• You are responsible for your applications, prompts, outputs, datasets, user notices, consents, legal bases, and production decisions.
• You must protect credentials, API keys, access tokens, endpoints, accounts, and administrator permissions.
• You must not attempt to disrupt, reverse engineer, overload, probe, or bypass security controls of the services except through an authorized security program.
• You must not submit data or workloads that you do not have the right to process through the services.

As between you and Inwire, you retain rights in Customer Content you submit to the services. You grant Inwire the rights needed to process Customer Content to provide, secure, support, maintain, and improve the services as described in the Privacy Policy, your configuration, and any written agreement.

AI outputs can be inaccurate, incomplete, unsafe, similar to outputs generated for others, or unsuitable for your intended use. You are responsible for evaluating outputs and for human review where appropriate, especially for high-risk, regulated, safety-critical, medical, legal, financial, employment, housing, education, or similarly significant uses.

Unless a written agreement or customer configuration says otherwise, Inwire does not train or fine-tune models on Customer Content by default and does not persistently store prompts or outputs for standard inference by default. Operational metadata may be retained for billing, reliability, security, abuse prevention, debugging, and platform operations.

Paid services may be subject to usage-based, subscription, enterprise, marketplace, or order-form pricing. You are responsible for fees, taxes, and usage generated by your accounts, credentials, applications, and integrations. We may modify or discontinue features, models, endpoints, beta services, or documentation, subject to any written agreement.

Each party may receive confidential information from the other. The receiving party will use reasonable care to protect confidential information and will use it only to perform under these terms or a written agreement. Inwire uses safeguards described on our Security page, but no service can be guaranteed to be perfectly secure.

The services may interoperate with third-party models, clouds, marketplaces, gateways, integrations, software, data sources, or customer-directed tools. Third-party services are governed by their own terms and privacy policies. Inwire is not responsible for third-party services that are not controlled by Inwire.

To the maximum extent permitted by law, the services are provided "as is" and "as available" without warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, or error-free results. To the maximum extent permitted by law, Inwire will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, data, goodwill, or business interruption.

Questions about these terms can be sent to privacy@inwire.ai.